Yes, on-street parking is in service every day.

It’s the Ville de Montréal that tows vehicles committing an infraction.
Throughout the year: 514-872-9412
During snow removal: 514-872-3777
Info-Remorquage on-line towing information

No. Parking agents working for the Service de police de la Ville de Montréal (SPVM) issue parking tickets. Stationnement de Montréal is principally concerned with planning, collection, equipment maintenance, administration and customer service.

The telephone number for parking agent customer service is 514-872-9412.

You must fill out the plea of not guilty on the back of the parking ticket, attach the original receipt as proof of payment and send it to the Ville de Montréal. Stationnement de Montréal is not responsible for issuing tickets nor for collecting payment.

Accès Montréal offices issue parking permits for residents. Dial 311 to obtain the telephone number of your borough office or visit the portal of the Ville de Montréal.

No. If necessary, keep your receipt as proof of payment.

The Pay and Go pay stations function according to the “user pays” principle. As opposed to older parking meters, time paid for is not cumulative because the pay station treats each transaction as if it were dealing with a new customer.
To find out more about how Pay and Go pay stations work >>
To find out more about the role of paid parking >>

You need to call Stationnement de Montréal customer service at 514-868-3737.

It is impossible to pay or prolong the length of time you park by Internet.

It is possible that the pay station might have run out of paper, which does not mean you can’t pay for a parking space. To find out whether the transaction has been accepted and what your parking expiry time is, you can call Stationnement de Montréal customer service for information at 514-868-3737.

You can pay for your parking space at any pay station where the letters and numbers of your parking space appear on the keyboard. The same letters are generally used in a sector with a three- or four-block radius. However, you must wait for your original parking time to expire before a new payment can be made.

No, time is not cumulative with the new pay stations and time is counted from the start of each new transaction. You have to wait until your original time has expired to prolong it.

The pay station displays “réservé” on the screen when an organization has taken out a permit for the occupation of public property to rent on-street parking spaces. The pay station will therefore not accept payment.

We strongly urge you to change parking spaces, because a parking ticket can be issued to counter vandalism. In this situation, we suggest you call customer service at 514-868-3737 to alert us that equipment is defective and so we can send a technician to repair it as soon as possible.

When a pay station is out of order, you must pay at another station on the other side of the street or somewhere nearby. Non-payment for your parking space can result in a parking ticket. In this situation, we suggest you call customer service at 514-868-3737 to alert us that equipment is defective and so we can send a technician to repair it as soon as possible.